The Request & Approvals feature within Empeon Workforce allows employers to significantly enhance how employees utilize and interact with their ESS Hub. This feature enables employers to customize a range of functionalities, including the ability for employees to edit their personal and payroll information, submit time-off requests, and handle expense reimbursements. These examples illustrate some of the capabilities of Request & Approvals, which offers a versatile array of requests and workflows that employers can activate to better support employees in managing their employment-related tasks.
When configuring request types available to employees within their ESS Hub, Workforce Administrators can establish an approval process to oversee changes and submissions. The Request & Approvals feature provides a structured approach that enhances employee autonomy in managing their information while maintaining a controlled process for review and approval. This ensures that modifications and requests are handled efficiently and in accordance with company policies.
To view and configure the array of requests that can be made within the ESS Hub, navigate to the Rules & Alerts section of the Company tab and select the Request & Approvals Card.
There are five categories of requests to consider:
- Employee HR Requests - There are five request types within this category, all of which influence the HR-related information found within the ESS Hub Profile.
- Employee Payroll Requests - There are two request types in this category that influence how employees are paid: reimbursement requests and changes to tax information.
- Employee Benefits Requests - There is only one request in this category: the ability for employees to request time off.
- Employee Attendance Requests - There are two request types in this category: submitting time card adjustments and calling out from scheduled shifts.
- User Requests - While the primary function of Request & Approvals is to customize the features and capabilities available to employees within the ESS Hub, there is one request type that impacts Users of Empeon Workforce.
When Request & Approvals are set up, an approval process often involves one or more Assignees to review and approve the requests. For more information on how to review and approve requests as an Assignee, refer to Empeon's article Reviewing Requests.