Employees using Empeon's Time & Attendance system are able to view their time cards in their ESS Hub. If the Missed Punch request type is enabled within Empeon's Request & Approvals feature, they can also request a missing punch or a punch correction directly from their ESS time card.
When submitting a request for a missing punch, a Missed Punch Reason must be selected. These are predefined reasons established within the time system's company settings to specify the cause for the missing punch or correction.
To set up Missed Punch Reasons, navigate to the Attendance section of the Company tab and select the Missed Punch Reasons Card.
Missed Punch reasons are effectively codes that have been set up within this card. Any that have already been set up can be viewed and maintained as needed. There are also options within the three-dot menu to copy the code to another company or deactivate/delete them, if needed.
To add a new Missed Punch Reason, click the blue "+ New Missed Punch Reason" button.
When adding a new Missed Punch Reason, only a Code and Description are needed. The Code is limited to 25 characters and will be the option displayed in the ESS Hub for employees to select when requesting a missing punch. To ensure the code is available as an option, the Active toggle must be turned on. Once all fields have been attended to, click "Save".
Now, when an employee requests a missing punch, this option will be available to be selected. Employees will also have the ability to provide a comment for additional context if they want to.
