Primary Features
The primary features of the ESS Hub are available to employees regardless of the Empeon package their employer is enrolled in. Simply put, if Empeon is being used for payroll processing, these core features will be available within the ESS Hub by default and cannot be removed. These features include the Employee Profile, ESS Inbox, Paystubs, and Docs.
However, the ESS Hub is highly customizable, particularly for employers enrolled in additional Empeon modules like Time and Attendance or Scheduling. For more information on the additional features that can be made available and the required packages, please refer to Empeon's article ESS Hub - Additional Features.
Home Dashboard
Once signed in, the first screen that will appear is the Home Dashboard. The home dashboard provides employees with a central hub of employee-related information with quick links to other sections within the self-service portal.
ESS Hub Inbox
Exclusively located on the Home Dashboard, the ESS Hub Inbox is where employers can share important information and documentation with their employees.
Within the desktop view, there is a section available on the Home Dashboard to access the ESS Hub Inbox. For employees using a smart device, the ESS Hub Inbox can be accessed by tapping the 'bell' button on the top right corner of the screen. Any time a new item is sent to the Inbox, this button will show a red notification indicator so that employees know there are new items to review.
Employee Profile
The Employee Profile is where employees can view their employment information and upload a profile picture to Empeon. It also provides access to contact, employment, tax withholding, and direct deposit details. Employees may have the option to edit some or all of these items, depending on the employer’s discretion. This editing capability is considered an "Additional Feature" and must be enabled by the employer.
In the desktop view, the 'Profile' button is located on the Home Dashboard, directly under the employee's name and picture. Additionally, there is a 'Profile' tab on the left-hand menu. For smart device users, access the Employee Profile by selecting the 'Profile' tab on the left-hand menu, which can be revealed by clicking the 'menu' button in the top right corner of the screen.
Docs
The 'Docs' tab provides access to documents shared by the employer. All shared documents are stored here and can be downloaded as PDF files. Documents included in a Path are initially viewed and completed in the ESS Hub Inbox and are then stored in the 'Docs' section. Employees can also access their year-end W-2 and 1095 tax forms if enrolled to receive them electronically.
Paystubs
The "Paystubs" tab on the left-hand menu allows employees to view their pay stub history by check date. This section shows both gross and net amounts for each paycheck received and provides an option to download the pay stub as a PDF. Note that on some touchscreen devices, tapping the gross summary card may be necessary for the "Download" link to appear.
In both desktop and smart device views, the Home Dashboard includes a "Latest Pay" section. This section remains hidden until the blue button labeled "View pay information" is clicked, which will display the most recent pay stub and offer a PDF download option. The "View history" button provides a quick link to the Paystubs tab for accessing the full pay stub history.
